A) For students who have NOT completed the PGH move-in procedure#:
1.PGH residence fee and/or summer stay fee will be FULLY refunded to students who have paid their residence fee and/or summer stay fee but have not completed the PGH move-in procedure of the relative stay period and have sent written request to PGH for the cancellation of bedspaces before the relative stay period. In addition, summer stay students who cancel their first semester accommodation should also complete the move-out procedure on or before 14:00 on 24 July.
For example, if a student has not completed the PGH move-in procedure, s/he inform PGH by written request to cancel his/her 1st semester accommodation application on or before 31 JUL. Then, the PGH residence fee of the 1st semester will be fully refunded to the student.
2.PGH residence fee and/or summer stay fee will be refunded in proportion according to the PGH refund table to students who have not completed the PGH move-in procedure of the relative stay period and have only sent written request to PGH for the cancellation of bedspaces within the first month of the relative stay period. The day on which the written request is received by PGH is served as the move-out date in the PGH refund table.
For example, if a student has not completed the PGH move-in procedure, s/he inform PGH by written request to cancel his/her 1st semester single room accommodation on or after 1 AUG (for example, inform on 3 AUG). Then, 3 AUG will be served as the move-out date. Therefore, a1-month residence fee will be charged (MOP 2,360) and the remaining residence fee of the 1st semester of MOP 9,440 will be refunded according to the PGH refund table.
3.If students who have paid their residence fee and/or summer stay fee but have not completed the PGH move-in procedure within the first month of the relative stay period, their bedspaces will be cancelled by PGH. A 1-month residence fee or summer stay will be charged for this kind of case. The remaining residence fee or summer stay fee will be refunded in proportion to students according to the PGH refund table.
For example, if a student has not completed the PGH move-in procedure, besides, PGH did not receive any information from the student regarding move-in extension or cancellations of single room accommodation for the 1st semester in August. Then, a 1-month residence fee will be charged (MOP 2,360) and the remaining residence fee of the 1st semester of MOP 9,440 will be refunded according to the PGH refund table. At the same time, the student’s single room accommodation will be cancelled.
B) For students who have completed PGH move-in procedure#
PGH residence fee and /or summer stay fee will be refunded in proportion to students according to the PGH refund table with reasons of graduation, deferment, withdrawal of study, exchange (with supporting documents) or medical issues (with medical certificates from hospitals in Macau) only.
Example 1: If a graduate student who paid residence fee of 2ndsemester for a single room and completed the move-out procedure in February, MOP 7,080 will be refunded.
Example 2: If a graduate student who paid residence fee of 2ndsemester for a single room and completed the move-out procedure in April, no refund will be granted.
# Regardless of any room changes made during students’ stay at PGH (from move-in date to move-out date), completion of move-in procedure will be determined based on the recorded move-in date on the initial move-in form.
PGH Refund Table effective from AY2024/2025:
| Suite | Single Room | S2-S4 Shared Room / Disabled Room | W31-W32 Shared Room | |||||
| Payable residence fee while move in(MOP) | Refundable residence fee while move out (Only applicable to students who have completed the move-out procedure due to graduation, deferment, withdrawal of study, exchange or medical issues)(MOP) | Payable residence fee while move in(MOP) | Refundable residence fee while move out (Only applicable to students who have completed the move-out procedure due to graduation, deferment, withdrawal of study, exchange or medical issues)(MOP) | Payable residence fee while move in(MOP) | Refundable residence fee while move out (Only applicable to students who have completed the move-out procedure due to graduation, deferment, withdrawal of study, exchange or medical issues)(MOP) | Payable residence fee while move in(MOP) | Refundable residence fee while move out (Only applicable to students who have completed the move-out procedure due to graduation, deferment, withdrawal of study, exchange or medical issues)(MOP) | |
| AUG / JAN | $25,700 | $20,560 | $11,800 | $9,440 | $7,200 | $5,760 | $5,900 | $4,720 |
| SEP / FEB | $15,420 | $7,080 | $4,320 | $3,540 | ||||
| OCT / MAR | $10,280 | $4,720 | $2,880 | $2,360 | ||||
| NOV / APR | No Refund/No Transfer | No Refund/No Transfer | No Refund/No Transfer | No Refund/No Transfer | ||||
| DEC / MAY | No Refund/No Transfer | No Refund/No Transfer | No Refund/No Transfer | No Refund/No Transfer | ||||
| Suite | Single Room | S2-S4 Shared / Disabled Room | W31-W32 Shared Room | |||||
| Payable residence fee while move in(MOP) | Refundable residence fee while move out (Only applicable to students who have completed the move-out procedure due to graduation, deferment, withdrawal of study, exchange or medical issues)(MOP) | Payable residence fee while move in(MOP) | Refundable residence fee while move out (Only applicable to students who have completed the move-out procedure due to graduation, deferment, withdrawal of study, exchange or medical issues)(MOP) | Payable residence fee while move in(MOP) | Refundable residence fee while move out (Only applicable to students who have completed the move-out procedure due to graduation, deferment, withdrawal of study, exchange or medical issues)(MOP) | Payable residence fee while move in(MOP) | Refundable residence fee while move out (Only applicable to students who have completed the move-out procedure due to graduation, deferment, withdrawal of study, exchange or medical issues)(MOP) | |
| JUN | $9,200 | $4,060 | $4,230 | $1,870 | $2,580 | $1,140 | $2,120 | $940 |
| Normal summer stay period in JUL (1 JUL to 24 JUL) | No Refund / No Transfer | No Refund / No Transfer | No Refund / No Transfer | No Refund / No Transfer | ||||
| Extension of summer stay period in JUL#(25 JUL to 31 JUL) | $1,080 | No Refund / No Transfer | $490 | No Refund / No Transfer | $300 | No Refund / No Transfer | $240 | No Refund / No Transfer |
#ONLY applicable to summer stay residents who have been successfully renewed for 1st semester of the next academic year.
Refund of Residence Fee Arrangement
1.Students who moved out of PGH
In general, PGH residence fee will be refunded through direct credit (auto-pay) to the bank account information in the Student Information Web of students, who is eligible for a refund and completed the PGH move-out procedure. The refund usually takes at least 3 months to proceed. Please set up/update your Macau local bank account details in the SI Web.
2.Students who paid the residence fee but cancelled the application/did not move in PGH
In general, PGH residence fee will be refunded through direct credit (auto-pay) to the bank account information in the Student Information Web of students, who applied PGH accommodation (for summer stay and/ or 1st semester) in the 1st quarter of the year and paid the residence fee but cancelled the application/ did not move in PGH, in the 4th quarter of the year. Please set up /update your Macau local bank account details in the SI Web.
If students could not receive the refunded residence fee in the period stated above, kindly contact the Treasury Section (email: fo@um.edu.mo or TEL: 8822 8349).