• Coverage

This Travel Insurance Policy covers accidental death or permanent bodily injury, medical expenses, loss of luggage, cancellation or delay of trip etc. of UM students traveling outside Macau on trips organized by UM.

  • Eligibility

Applicable to all registered UM students.

  • Charges – Free of charge

Please refer to Insurance Scheme for more information.

Student should report immediately to Student Affairs Office (Student Activity Centre E31-2007) and fill in the claim form and submit relative documents to the Student Affairs Office within 30 days after return of any incidents being happened, in order to claim for the reimbursement from the insured company. Any claims after 30 days of the accidents / incidents would be rejected.

  • After approval by insurance company…..

After the insurance company approves the application of travel insurance reimbursement, the claims will be settled through cheques, students can claim the cheque at local bank with MOP accounts.

Claim Forms

Travel Insurance Claim Form

Travel Insurance Claim Form Sample

When arranging students’ non-local trips, please fill in the Student Travel Insurance Requisition Form and submit it to Student Affairs Office at least 4 working days before departure.

For details, plese refer to the Guidelines on the Insurance for Students’ Non-local Trips.

Berkshire Hathaway Specialty Insurance Worldwide 24 hours Emergency Assistance Hotline: (852) 2861 9232

Contact Person: Mr. Duncan Ho / Ms. Stella Ngai
Tel: +853 8822 9902 / +853 8822 9912
Fax: +853 8822 2368
Email: sao.services@um.edu.mo