Residence fee, which does not include meal expenses, would be charged by semester. In general, no matter students move-out at any day during the semester, NO refund will be granted. For details, please refer to PGH refund terms & conditions, effective from AY 2021/2022.

Students are expected to meet all financial obligations to the University by designated due dates. It is each student’s responsibility to pay his or her residence fee and other related charges by due dates. Besides overdue charges, failure to pay amounts owed may also result in receiving warning letters and eviction orders. For details, please refer to the “Guidelines for Handling of Overdue Postgraduate House Residence Fees and Other Related Fees”.

• Residence Period:
  • 1st semester: Early Aug – Late Dec#
  • 2nd semester: Early Jan – Late May#
    # The specific move-in date and move-out date will be subject to the announcement in due course.
• PGH residence fee includes MOP100 monthly electricity quota and MOP50 monthly water quota.

Points to note:

• Students must complete the move-out procedure before moving out PGH. 
• Students perform the move-out procedure when approaching/during the residence fee and/or summer stay fee payment period, students must settle the debit note for the full amount of residence fee and/or summer fee first. After the move-out procedure is completed, the remaining balance will be refunded to students who are eligible for a refund.
• Payments should be made before the stated due dates; otherwise an overdue administrative charge (3% on the overdue payment) will be levied according to the University rules and regulations. For any enquiry about the debit note, kindly contact the Student Housing Office(email: sao.pgh@um.edu.mo or tel: 8822 2660).
• Students who has completed the change room procedure from shared room to single room OR from shared/ single room to suite during the change room period, the entire month of PGH residence fee will be charged on the room type with HIGHER room rate. In addition, students who has completed the change room procedure from single room to shared room OR from suite to single/shared room during the change room period, the entire month of PGH residence fee will also be charged on the room type with HIGHER room rate.
• Students are responsible for any information they provide to the Student Resources Section (SRS). After the applied stay period is confirmed by SRS, NO extension will be entertained.

• Summer stay fee, which does not include meal expenses, is calculated from early June to late July #. Students who choose to apply for summer stay have to apply for the whole period from early June to late July# with charges as stipulated in the following table.
  #The specific move-in date and move-out date will be subject to the announcement in due course.

• PGH summer stay fee includes MOP100 monthly electricity quota and MOP50 monthly water quota, the quota of July will be provided on a pro rata basic as below:

        Normal Summer Stay Period (1 Jul to 24 Jul):  electricity quota (per student) – MOP 80; water quota (per student) – MOP 40

        Extension of Summer Stay Period (25 Jul to 31 Jul):  electricity quota (per student) – MOP 20; water quota (per student) – MOP 10

Refund terms and conditions of the Postgraduate House residence fee and summer stay fee effective from AY 2021/2022 are as follows:
A) For students who have NOT completed the PGH move-in procedure:

1) PGH residence fee and/ or summer stay fee will be FULLY refunded to students who have paid their residence fee and/ or summer stay fee but have not completed the PGH move-in procedure of the relative stay period and have sent written request to PGH for the cancellation of the bed spaces before the relative stay period.
For example, if a student has not completed the PGH move-in procedure, s/he inform PGH by written request to cancel his/her 1st semester accommodation application BEFORE 1 Aug. Then, the PGH residence fee of the 1st semester will be fully refunded to student.

2) PGH residence fee and/ or summer stay fee will be refunded in proportion according to the PGH refund table to students who have not completed the PGH move-in procedure of the relative stay period and have only sent written request to PGH for the cancellation of the bed spaces within the first month of the relative stay period. The day on which the written request is received by PGH is served as the move-out date in the PGH refund table.
For example, if a student has not completed the PGH move-in procedure, s/he inform PGH by written request to cancel his/her 1st semester single room application AFTER 1 Aug (for example, inform on 3 Aug). Then, 3 Aug will be served as the move-out date. Therefore, 1-month residence fee will be charged (MOP2,270) and the remaining residence fee of the 1st semester of MOP9,080 will be refunded according to the PGH refund table.

3) If students who have paid their residence fee and/ or summer stay fee but have not completed the PGH move-in procedure within the first month of the relative stay period, their bed space will be cancelled by PGH. 1-month residence fee or summer stay will be charged for this kind of case. The remaining residence fee or summer stay fee will be refunded in proportion to students according to the PGH refund table.
For example, if a student has not completed the PGH move-in procedure, besides, PGH do NOT receive any information about extension of move-in or cancellation of his/her 1st semester single room application in Aug. Then, 1-month residence fee will be charged (MOP2,270) and the remaining residence fee of the 1st semester of MOP9,080 will be refunded according to the PGH refund table. At the same time, his/her single room application will be cancelled.

B) For students who have completed PGH move in procedure PGH residence fee and/ or summer stay fee will be refunded in proportion* to students according to the PGH refund table with reasons of graduation, exchange (with supporting documents) or medical issues (with medical certificates from hospitals in Macau) only.

Example 1: If a graduate student who paid residence fees of 2nd semester for a single room and completed move out procedure in February, MOP 6,810 will be refunded.

Example 2: If a graduate student who paid residence fees of 2nd semester for a single room and completed move out procedure in April, no refund will be granted.

PGH Refund Table Effective from AY2021/2022 

# ONLY applicable to summer stay residents who have been successfully renewed for 1st semester of next academic year.

• The refund of residence fee/summer stay fee is calculated by:
  1. For students who have completed PGH move-in procedure, it is counted by the day for the completion of PGH move-out procedure.
  2. For students who have not completed PGH move-in procedure, it is counted by the day on which written request (email: sao.pgh@um.edu.mo) to cancel bedspace is received by the Student Housing Office.

Refund of Residence Fee Arrangement

1. Students who moved out PGH

In general, PGH residence fee will be refunded through direct credit (auto-pay) to the bank account information in the Student Information Web of students, who is eligible for a refund and completed the PGH move-out procedure, within 3 months of move out. Please set up/ update your Macau local bank account details in the SI Web.

2. Students who paid the residence fee but cancelled the application/ did not move in PGH

In general, PGH residence fee will be refunded through direct credit (auto-pay) to the bank account information in the Student Information Web of students, who applied PGH accommodation (for summer stay and/ or 1st semester) in the 1st quarter of the year and paid the residence fee but cancelled the application/ did not move in PGH, in the 4th quarter of the year. Please set up / update your Macau local bank account details in the SI Web.
If students could not receive the refunded residence fee in the period stated above, kindly contact the Treasury Section (email: fo@um.edu.mo or tel: 8822 8349).

• Students who have NOT moved out by the deadline, besides residence fee, overstay penalty will be imposed until completion of move out procedure / PGH application of coming semester / summer stay.

If residents requesting management company/Student Resources & Services Section for opening their PGH room doors due to personal reason, we will charge a service fee according to the following table: